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Bonus Terms & Conditions
Introduction
These bonus terms and conditions govern the bonus offers provided by Rkgg. They supplement the general terms and conditions and apply to all promotional funds and free spins credited to your account. By accepting a bonus, you acknowledge and agree to these terms.
Definitions
- Bonus Balance means funds credited as part of a promotion that are separate from your cash balance.
- Cash Balance means funds that you can withdraw or use for wagers without restriction other than the general terms.
- Promotional Period means the timeframe within which you must meet wagering and other conditions.
- Welcome Bonus means the first deposit offer described in these terms.
- Free Spins means spins granted as part of a bonus offer, which may be subject to wagering requirements and game restrictions.
- Wagering Requirements means the number of times you must wager the Bonus Balance and funded deposit before any withdrawal of bonus funds or winnings derived from the bonus.
- Eligible Games means games that contribute toward wagering as described in these terms.
- Household Restriction means that promotions are limited to one per household per payment method or IP address as specified.
Acceptance of Terms
By registering a Rkgg account and opting into a bonus you accept these terms and agree to be bound by them. If there is any inconsistency with other guidelines, these bonus terms prevail to the extent of the inconsistency.
Account Registration and Eligibility
You must be of legal gambling age in your jurisdiction and not previously restricted from gaming. Each player may hold one account. Rkgg reserves the right to merge accounts and withdraw bonuses if multiple accounts are suspected or detected. Promotions are typically limited to one per household per payment method. Proof of identity and residence may be requested before any bonus is credited.
Bonus Offers Overview
Rkgg may offer a Welcome Bonus and other promotions. Each offer is described in its own terms and may include eligibility, time limits, spend requirements, and game restrictions. Promotions may be withdrawn at any time and are subject to change without notice. If you are invited to participate, you must opt in to the offer through your account to be eligible.
Welcome Bonus Details
Upon first deposit of not less than €10, you may receive a Welcome Bonus consisting of a 125 percent match on the deposited amount up to a maximum of €750 and 100 Free Spins. The bonus funds are credited as Bonus Balance and the Free Spins are issued as described in the offer. The Welcome Bonus applies only to the first eligible deposit and cannot be combined with other bonuses on the same transaction.
Free Spins are granted as 20 spins per day for five consecutive days after the account has been verified. Winnings from Free Spins are credited to the Bonus Balance and may be subject to wagering requirements as set out in these terms.
Other Promotions
Promotions other than the Welcome Bonus may be offered from time to time. Each offer will specify eligibility, wagering, expiration, and any game limitations. Promotions are typically restricted to one per household per payment method. Opt in is required where stated. Offers are valid only for the period stated in the promotion details.
Wagering Requirements and Playthrough
Wagering on the Welcome Bonus and any related winnings is required before any withdrawal. The wagering requirement is 60 times the aggregate of the Bonus Balance and the real money deposit that funded the bonus. Wagering contributions are determined by game type: Slots and other eligible games contribute 100%, while table games contribute 0% toward the wagering requirement. Wagering must be completed within 30 days of the date the Bonus Balance is credited. If the wagering is not completed within the period, the Bonus Balance and any noncash winnings derived from the bonus shall be forfeited.
When placing a bet, funds are drawn first from the Cash Balance and, if insufficient, from the Bonus Balance for that stake. Only wagering that is funded by the Bonus Balance counts toward the wagering requirements. If you withdraw any funds before completing wagering, you forfeit the Bonus Balance and any winnings derived from it.
Restrictions on Use and Game Contributions
Not all games are eligible for wagering by bonus funds. In particular, bets made with Bonus Balance may contribute zero toward wagering on certain games or in certain promotions. The exact contributions for each game type are stated in the offer terms; in the absence of specific terms, wagering contributions from Slots and similar games shall be counted at 100% and from Table Games at 0% toward the wagering requirement.
Expiry, Forfeiture and Withdrawals
Promotional funds expire when the promotional period ends or when wagering requirements are unmet and forfeited. Bonus Balance and related winnings may be withdrawn only after the wagering requirements have been fulfilled, subject to any per offer caps. If you request a withdrawal before completing wagering, all Bonus funds shall be forfeited.
KYC and Verification
Rkgg may require identity and residence verification prior to crediting bonus funds. Verification may be requested at any time during the promotional period. Access to bonuses may be suspended pending verification and until compliance is confirmed.
Responsible Gambling
Rkgg promotes responsible gambling. If you believe you may have a gambling problem, you may request account restrictions, self exclusion, or time limits under the policies described in the Responsible Gambling section of the site. You may contact support for assistance.
Privacy and Data Security
Personal data collected in relation to bonus offers is processed in accordance with Rkgg privacy policy. The policy describes data collection, use, protection and disclosure to third parties as required by law.
Changes to Terms
Rkgg reserves the right to modify, suspend or terminate bonus offers and terms at any time. If changes are material, Rkgg will notify users via the contact details in their account or through the site as required by applicable law. The most current terms apply to all active and future offers.
Governing Law and Dispute Resolution
These bonus terms are governed by the laws of Curacao. Any disputes arising in connection with bonus offers will be resolved in accordance with applicable law and arbitration rules as determined by Rkgg. The site may provide a dedicated dispute resolution mechanism in the help area.
Contact and Support
For queries about bonus offers, eligibility, or wagering requirements, contact Rkgg support through the site help desk. Support is available in accordance with the sites terms and hours of operation.
Miscellaneous
These bonus terms together with the site Terms and Conditions govern your use of bonus promotions. If any provision is found to be unenforceable, the remaining provisions shall remain in effect. In the event of inconsistency with any other agreement, these bonus terms prevail to the extent of the inconsistency.
